1. THEY NEVER TOUCH THINGS TWICE 2. THEY GET READY FOR TOMARROW BEFORE THEY LEAVE THE OFFICE 3. THEY STICK TO THE SCHEDULE DURING MEETINGS. 4. THEY FIGHT THE TYRANNY OF THE URGENT 5. THEY ONLY CHECKE-MAILS AT DESIGNATED TIMES 6. THEY PUT TECHNOLOGY TO WORK FOR THEM. 7. THEY EAT FROGS 8. THEY DOT MULTITASK 9. THEY GO OF THE GRID 10. THEY DELEGATE 11. THEY SAY NO